New Active Kids voucher program - Important information on PlayHQ integration.

31 Jan by Melanie Regan

Dear Members,

As you would be aware the current Active Kids voucher program is expiring tonight, with the new program and eligibility requirements beginning on February 1st (tomorrow).

Eligible families can apply for the new Active and Creative Kids Vouchers from tomorrow given the following parameters: the child is a NSW resident and aged between 4.5 and 18 years old; and, the family receives:
1. Family Tax Benefit Part A, or
2. Family Tax Benefit Part B, or
3. Both Family Tax Benefit Part A and Family Tax Benefit Part B.

Netball NSW has been notified of a delay in the integration between the new program platform and PlayHQ. This is a sport wide issue, not just affecting netball. Functionality is expected to come online in the coming week, in the meantime we offer a couple of options to participants:

Option 1 – you may choose to hold off registering with your 2024 Active and Creative Kids voucher until we can give you a further update early next week; or

Option 2 – you may start the registration process, as an interim solution, you will be redirected to a google form within PlayHQ and asked to provide Netball NSW with your voucher number.

Netball NSW will verify and redeem the Active and Creative Kids Voucher on the participants behalf, and provide a Netball NSW voucher number to be used to finalise the registration process (reducing registration by $50).

Please note that manual redemption of Active and Creative Kids Vouchers after a PlayHQ registration has been completed, will NOT be available under the new Program.

This is a short term solution, and we appreciate your understanding. If you have any questions, please reach out to our Registrar at registrar@glenwoodnetball.com.

Thank you,
Glenwood Netball Club

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